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Welcome to ITS!

Information Technology Services works collaboratively to plan and maintain Western's technology—from providing technical assistance to our academic and administrative customers, to administering Western’s wired/wireless networks and data centers, to programming application and database integration, to keeping all our data safe. In all we do, ITS strives to meet Western’s technology needs dependably, responsibly and securely.

Status: Active

VPN and Wireless Unavailable, 04/23/2024 from 6:00-7:00 A.M.

Details about VPN and Wireless Unavailable, 04/23/2024 from 6:00-7:00 A.M.

As part of the university’s transition to IPv6, the university’s wireless network and VPN service will be unavailable on Tuesday, April 23, 2024, from 6:00 – 7:00 a.m. but could be available sooner.

Severity: Minor

News

The Microsoft 365 suite, including Outlook and Teams, now supports displaying pronouns.…

Learn more : ITS Enables Pronouns in Microsoft 365

Western has a new defense against cybercriminals out to steal your credentials. All…

Learn more : Protect Your Identity with Multi-Factor Authentication

Cloud tools for digital storage and workflows are increasing in their adoption at Western.…

Learn more : Scholars Week successfully leverages Microsoft Cloud tools

ITS Projects

The Project Management Office (PMO) works to bring new technology and updates to current systems. Have a project idea? Staff can submit a form with the PMO to get started.

Need Help?

A woman sits at a coffee shop, in front of an open window, light spilling out onto the table and her laptop. She is peacefully working with a cup of coffee beside her.

Not sure where to begin? Search our help articles, submit a request, or email us for assistance.