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Information Technology Services works collaboratively to plan and maintain Western's technology—from providing technical assistance to our academic and administrative customers, to administering Western’s wired/wireless networks and data centers, to programming application and database integration, to keeping all our data safe. In all we do, ITS strives to meet Western’s technology needs dependably, responsibly and securely.

Status: Active

Administrative System Maintenance (Banner, Web4U) This Weekend

Details

The following systems will be unavailable on Saturday, July 27, 2024, from 8:00 a.m. until Sunday, July 28, 2024, at 5:00 p.m.:

All of the systems/functions listed above, plus:
Banner 9 AdminPages
Web4U (All Banner Self-Service features in WWIS)
Banner Workflow (WWIS)
Banner and administrative systems password changes
Esign Administrative Web Forms
eInvoice
Transact Cashnet connector and lookup
DataTransfer
Registration and Waitlisting
DegreeWorks
Campus Directory

All scheduled jobs that interact with the database server will be halted during these times.

Severity: Major

Services

Email

Passwords and Access

Banner

Teaching & Learning

Equipment Loan

Video

Software

Managing Your Data and Computer

Security

Teams and Telephones

Wireless and Networking

Cloud and Data Center Services

News

ITS Enables Pronouns in Microsoft 365

The Microsoft 365 suite, including Outlook and Teams, now supports displaying pronouns.…

Learn more : ITS Enables Pronouns in Microsoft 365

Protect Your Identity with Multi-Factor Authentication

Western has a new defense against cybercriminals out to steal your credentials. All…

Learn more : Protect Your Identity with Multi-Factor Authentication

Scholars Week successfully leverages Microsoft Cloud tools

Cloud tools for digital storage and workflows are increasing in their adoption at Western.…

Learn more : Scholars Week successfully leverages Microsoft Cloud tools

ITS Projects

The Project Management Office (PMO) works to bring new technology and updates to current systems. Have a project idea? Staff can submit a form with the PMO to get started.